11 — RETURNS / DAMAGE CONTROL
What can come back, what cannot, and what happens when an order arrives wrong.
01 — RETURN ELIGIBILITY
14-DAY RETURNS
Unused greeting cards and stickers may be returned in their original condition and packaging.
FINAL SALE
These products are produced for your order and cannot be returned for a change of mind.
02 — THE DAMAGE REPORT
Keep the item and packaging. Contact the studio before mailing anything back so the problem can be documented and routed correctly.
Send the order number and identify the item involved.
Include the item, damage, packaging, and shipping label.
Do not mail the item back until Artazyn Studio authorizes the return.
03 — THE FINE PRINT
After the issue is verified, Artazyn Studio will offer an appropriate replacement or refund at no additional cost.
If a return is required, the studio will provide instructions and cover the authorized return shipping.
Cards and stickers must arrive unused, unaltered, and in their original packaging. Original shipping charges, if any, are not refundable.
Used, customer-damaged, or unauthorized returns may be refused.
Graphic tees cannot be returned or exchanged for fit preferences or sizing mistakes because each one is produced to order.
If the studio or production partner sends a size different from the one ordered, the damaged-or-incorrect policy applies.
Authorized returns are inspected after delivery. Approved refunds are issued to the original payment method.
Banks and card providers may require additional time to post the credit.
Last updated September 3, 2026. Nothing in this policy limits rights available under applicable law.
