Questions. Answered Without the Runaround

Contact the studio immediately. Changes or cancellations may be possible before production begins, but made-to-order items move quickly and cannot be changed once they enter production.

Contact the studio as soon as possible with the order number and correct address. An address can only be changed before that shipment is processed. Once a package has entered the carrier network, an update may not be possible.

Check spam, promotions, and the email address used at checkout. If it is still missing, contact the studio with your name and approximate order time so the order can be located.

Yes. Tees, prints, cards, and stickers can share one cart. They may not share one package because graphic tees leave from our apparel partner while studio-made goods leave from Artazyn Studio.

Art prints and graphic tees ship free at any quantity. Five or more greeting cards ship free, as do five or more stickers. Any combination of products totaling $50 or more also ships free.

Not unless the full cart reaches $50. The tee ships free from our apparel partner, but the sticker leaves separately from Artazyn Studio and keeps its normal small-order shipping rate.

Yes. Cards and stickers can ride with an art print at no additional shipping charge because those products can be packed together in the studio.

Graphic tees are produced and shipped by our apparel partner. Prints, cards, and stickers leave from Artazyn Studio, so a mixed order can take separate routes and arrive on different days.

Tracking depends on the shipping service shown at checkout. Tracked orders receive a shipping-confirmation email after the carrier accepts the package. Economy letter-mail services for small card or sticker orders may not include tracking.

The estimate shown at checkout begins after any required production and dispatch time. Carrier dates are estimates rather than guaranteed appointments, and split shipments can arrive on different days.

Yes. Each graphic tee is produced for the order by our apparel partner rather than pulled from studio inventory. That is also why tees ship separately from products made in the Artazyn Studio.

Use the size chart on the product page and compare its garment measurements with a shirt you already like. Do not rely only on the size printed in another brand.

Yes. Art prints are produced for each order, then inspected and packed by the studio. Because they are made specifically for the order, change-of-mind returns are not accepted.

No. You may mix designs within the same product category. Any five greeting cards qualify for the card offer, and any five stickers qualify for the sticker offer.

Contact the studio within 7 days of delivery. Include the order number and clear photos of the item, packaging, and shipping label. Keep the item and packaging until you receive instructions.

Unused greeting cards and stickers may be returned in their original condition and packaging when the return is requested within 14 days of delivery. Art prints and graphic tees are made to order and are final sale unless damaged, defective, or incorrect.

No. Graphic tees are made specifically for each order and cannot be resold, so fit and sizing returns are not accepted. If you receive a different size from the one ordered, the incorrect-item policy applies.

Contact the studio before mailing anything. Include the order number and reason for the request. Unauthorized returns may be refused, so wait for the return instructions and destination address.

Approved refunds are issued to the original payment method after any required return is received and inspected. Your bank or card provider may require additional time to post the credit.

Include your order number, the email used at checkout, and the details needed to understand the issue. For damage or an incorrect item, attach clear photos of the product and packaging.

Messages are usually answered within 1–2 business days. Artazyn is an independent studio, so the reply comes from a person rather than a support maze.